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Live Ops Team Manager - Asia

Company Profile

Originally founded in 2007 the client is one of the leading publishers of social applications and games for social networks and have become market leaders in their sector with over 100 million users installing and using their applications. The client has also built some solid relationships with the leaders in the gambling industry.

Responsibilities

As the Liveops Manager you will be charged with creating planning and executing in game events, campaigns, CRM pop ups and retention channels. You will head special sales, new game launches and apply more engagement events to drive users to engage and monetise.

You will work closely with the product team to implement new feature requirements that will increase the in game performance.

As a Liveops manager you should be data and KPI driven understand how to drive towards data proven results.

You should have knowledge of competitors liveops events and the Asian Market as a whole.

Requirements

  • 3 years experience running Liveops management in a relevant industry: F2P and social Casino games preferred
  • Experience in mobile and Facebook games preferred.
  • Graduate degree in Science, Math, Economics, Business or other relevant department.
  • Analytical and data driven
  • Experience running AB (split) tests
  • Deep understanding of consumer Asian culture.
  • Great coordination and planning skills
  • Experience implementing and managing initiatives driven by personalization, customer segmentation, engagement and LTV of customer
  • Must be able to read and write Simplified and Traditional Chinese
  • Detail oriented with focus on delivering results
  • Self-starter, takes initiative, with the ability to juggle multiple priorities under pressure and tight deadlines in a fast paced, changing environment
  • Well articulated
  • Team player
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